Terms and Conditions

Service Agreement Terms

Get to know the terms that govern your use of our financial planning subscription service. These terms establish the framework for our professional relationship and outline the rights and responsibilities of both parties. By using our service, you agree to these terms and our commitment to providing exceptional financial planning guidance.

Your access to and use of our financial planning service constitutes acceptance of these terms and conditions.

These terms were last modified on August 28, 2025.

Key Definitions

The following definitions apply throughout these terms and help clarify the meaning of important concepts used in our service agreement.

  • "Service" refers to our monthly financial planning subscription, including consultations, analysis, and guidance provided through our platform and advisors.
  • "User" or "Client" refers to any individual who subscribes to or uses our financial planning service.
  • "Content" includes all information, advice, recommendations, documents, and materials provided through our service.
  • "Company," "we," "us," or "our" refers to galeonatrix Financial Planning Services Pty Ltd and its authorized representatives.

Service Usage Terms

Your use of our financial planning subscription service is subject to specific terms that ensure proper utilization and maintain service quality for all clients.

Eligibility Requirements

You must be at least 18 years old and legally capable of entering into binding agreements to subscribe to our financial planning service. International clients must comply with their local laws regarding financial advisory services.

18+ only

Account Responsibilities

  • Maintain accurate and current personal and financial information in your account to ensure relevant advice and service delivery.
  • Protect your account credentials and notify us immediately of any unauthorized access or security breaches.
  • Use our service in good faith for legitimate financial planning purposes and provide honest information during consultations.

Prohibited Activities

The following activities are strictly prohibited when using our financial planning service and may result in account termination.

  • Using our service for illegal activities, money laundering, or any purpose that violates Australian or international laws.
  • Sharing account access with unauthorized individuals or using our service to provide advice to third parties.
  • Attempting to reverse engineer, copy, or distribute our proprietary methods, systems, or intellectual property.
  • Providing false or misleading information that could affect the quality or appropriateness of our financial planning advice.
  • Using our service to harass, abuse, or inappropriately contact our staff or other clients in any manner.

Intellectual Property Rights

All content, methods, systems, and materials provided through our financial planning service are protected by intellectual property rights and remain our exclusive property.

All content is protected by copyright, trademark, and other intellectual property laws of Australia and international treaties.

We grant you a limited, non-exclusive license to use our service content for your personal financial planning purposes only.

Your Information and Content

You retain ownership of personal information you provide, but grant us necessary rights to use this information to deliver our financial planning services effectively.

You grant us a license to use your information for service delivery, analysis, improvement, and regulatory compliance purposes.

You're responsible for ensuring all information you provide is accurate, legal, and doesn't violate any third-party rights.

Privacy and Data Protection

Our Privacy Policy, incorporated by reference, governs the collection, use, and protection of your personal information.

We implement comprehensive security measures to protect your sensitive financial information and comply with applicable privacy laws.

Service Disclaimers

Warranty Disclaimer

Our financial planning service is provided "as is" without warranties of any kind, whether express or implied, regarding specific outcomes or results.

While we strive for consistent service availability, we cannot guarantee uninterrupted access due to maintenance, technical issues, or circumstances beyond our control.

Limitation of Liability

Our liability for any claims arising from your use of our financial planning service is limited to the maximum extent permitted under Australian consumer law.

We shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our service.

Our maximum liability for any claim shall not exceed the total amount paid by you for our service during the twelve months preceding the claim.

Client Indemnification

You agree to indemnify and hold us harmless from claims, damages, or expenses arising from your misuse of our service, violation of these terms, or breach of any representation made to us.

Dispute Resolution Process

We are committed to resolving any disputes fairly and efficiently through established channels.

Arbitration Agreement

Disputes arising from our service relationship shall be resolved through binding arbitration in accordance with Australian arbitration law, except where prohibited by consumer protection regulations.

Arbitration shall be conducted under the rules of the Australian Centre for International Commercial Arbitration (ACICA).

Alternative Dispute Resolution

We participate in alternative dispute resolution processes through recognized industry bodies including the Australian Financial Complaints Authority.

Australian Financial Complaints Authority (AFCA)

International clients may have access to their local dispute resolution mechanisms in addition to Australian processes.

Service Termination

Either party may terminate the subscription service with thirty days written notice. We reserve the right to terminate immediately for violations of these terms.

Upon termination, your access to our service ends, but these terms remain in effect for matters occurring during the service period.

Applicable Law

Any disputes arising from your use of our services shall be resolved in accordance with Australian law and subject to the jurisdiction of Australian courts.

These terms are governed by Australian law, specifically the Commonwealth of Australia and applicable state regulations where our business operates.

Terms Modifications

We may modify these terms periodically to reflect changes in our service, legal requirements, or business practices.

Material changes will be communicated through email or website notification at least thirty days before implementation.

Severability Clause

If any provision of these terms is deemed invalid or unenforceable, the remaining provisions continue in full force and effect.

Complete Agreement

These terms, together with our Privacy Policy and any additional service agreements, constitute the complete agreement between you and our company regarding the financial planning service.

Terms Contact Information

For questions about these terms or legal matters related to our service, please contact us using the information provided in our legal documentation.

galeonatrix

Level 12, 440 Collins Street, Melbourne VIC 3000

Email Address: contact@galeonatrix.com

Phone Number: +61-170-561-401

These terms are effective as of August 28, 2025.